Careers at Niagara Health

Job Details

Job Title:

TECHNICAL ANALYST, FT

Posted Date:

2026-05-15

Closing Date:

2026-05-28

Functional Discipline:

INFORMATION AND COMMUNICATION TECHNOLOGY

Job Description

VACANCY DETAILS

VACANCY NUMBER: 43320

JOB TITLE: TECHNICAL ANALYST, FT
STATUS: FULL TIME
DEPARTMENT: INFORMATION TECHNOLOGY
LOCATION: WELLAND SITE
HOURS OF WORK: 75 HOURS PER PAY PERIOD

POSTING DATE: 15 MAY 2026
CLOSING DATE: 28 MAY 2026

UNION: NON UNION
WAGE RANGE: $51.020-$60.004 PER HOUR

POSITION OBJECTIVE:

As part of the IT Technical Support Team, the Endpoint Technical Analyst primarily supports and maintains the organization's existing infrastructure, while also contributing to key initiatives related to the New South Niagara Hospital site. The Endpoint Technical Analyst's role is responsible for Administration of Microsoft Intune, System Center, & Active Directory. This includes OS & Applications packaging and deployments and Security remediation. Responding to Service Desk incidents by troubleshooting and resolving tasks. This individual also participates in the planning and implementation of policies and procedures that are consistent with company goals, industry best practices, and regulatory requirements. This role may take part in on-call rotation.

QUALIFICATIONS:
o Strong knowledge of Microsoft Intune and Entra AD (App deployments, Patching, User administration, Hybrid configurations)
o Strong knowledge of Microsoft System Center Tools such as Configuration & Operations Manager (SCCM, SCOM)
o Strong knowledge of Windows Endpoint management such as OS deployments, Driver updates and Security Patching
o College Diploma in Computer Technology or University Degree in Computer Science and/or 5-10 years equivalent work experience
o Strong experience supporting Windows 11; Microsoft Certifications considered an asset
o Experience supporting Azure infrastructure, hybrid environments, backup systems, and disaster recovery/business continuity
o Additional certifications such as ITIL considered an asset
o Proven experience designing, implementing, and supporting infrastructure and hardware solutions
o Demonstrated ability to create and maintain technical documentation
o Strong analytical, problem-solving, organizational, and customer service skills
o Ability to manage multiple priorities and work effectively with diverse parties
o Previous Healthcare IT experience considered an asset
o Commitment to continuous learning and professional development
o English/French bilingualism considered an asset

Questions, quoting the job posting number, may be directed to hrrecruit@niagarahealth.on.ca

This position is an existing vacancy at Niagara Health. No artificial intelligence is used in the screening, assessment, or selection of applicants. If you believe you have encountered or applied for a fraudulent job posting claiming to represent Niagara Health, please contact hrrecruit@niagarahealth.on.ca

At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.

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