Careers at Niagara Health

Job Details

Job Title:

QUALITY ADVISOR, FT

Posted Date:

2026-03-10

Closing Date:

2026-03-23

Functional Discipline:

CORPORATE

Job Description

VACANCY DETAILS

VACANCY NUMBER: 42812AC

JOB TITLE: QUALITY ADVISOR- QUALITY, PATIENT SAFETY & RISK, FT
STATUS: FULL TIME
DEPARTMENT: CORPORATE QUALITY MANAGEMENT
LOCATION: CORPORATE
HOURS OF WORK: 75 HOURS PER PAY PERIOD

POSTING DATE: 10 MARCH 2026
CLOSING DATE: 23 MARCH 2026

UNION: NON UNION
WAGE RANGE: $39.436 to $46.376 per hour

Join Our Extraordinary Team at Niagara Health!
Niagara Health is a regional hospital system with multiple sites and a growing network of community based and virtual services. We believe every person in our region deserves to live every day of their life in the best health possible and are committed to transforming hospital care in Niagara.

We are seeking a Quality, Patient Safety and Risk Advisor to support organizational quality improvement, incidient management, and risk processes through data analysis, coordination of review activities, and governance support. Reporting jointly to the manager, Quality & Patient Safety and the Manager of Risk, this entry-level professional role will offer direct exposure to organizational quality strategy, leadership reporting, and complex systems-level improvement initiatives, and provide a strong foundation for professional growth within quality, patient safety, and risk management. Through active participation in review processes and performance reporting, the Advisor contributes to strengthening organizational learning, transparency, and continuous improvement practices.

As a member of the Quality, Patient Safety & Risk Management team, the Advisor supports departmental operations and may be required to work outside regular hospital business hours as needed.

YOUR ROLE

As a Quality Advisor, you will:
o Maintain, audit, and report on the electronic Incident Reporting System (IRS), including tracking critical incidents and identifying trends for escalation to leadership
o Coordinate and support Quality of Care Reviews and Root Cause Analyses, ensuring documentation, action tracking, and follow-up of recommendations
o Prepare quality performance and incident reports
o Coordinate committee workflows, prepare documentation, capture key decisions and actions, and support risk-related case management processes
o Collaborate with Quality & Patient Safety, Risk colleagues on organizational initiatives (eg. Accreditation)

QUALIFICATIONS:

Education and Experience
o Bachelor's degree required (Health Sciences, Nursing, Public Health, Business, or related discipline preferred. Masters Degree is considered an asset)
o Minimum two (2) years of experience in healthcare, quality improvement, patient safety, risk management, healthcare operations, or a related field
o Experience participating in or supporting quality, safety, or risk initiatives in a healthcare environment
o Clinical experience in an acute care setting considered an asset
o Current registration with a health professional regulatory body and/or membership in a relevant professional association preferred

Knowledge and Technical Competencies
o Foundational knowledge of quality improvement methodology (e.g., IHI Model for Improvement, Lean/Six Sigma) and core QI tools (process mapping, cause-and-effect diagrams, Pareto charts, FMEA, etc.)
o Experience with performance measurement, data analysis, and preparation of reports for leadership audiences
o Working knowledge of relevant healthcare legislation (e.g., Excellent Care for All Act) and risk principles
o Advanced proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Visio) and comfort working with data systems

Professional Skills
o Strong organizational, analytical, and communication skills with the ability to engage effectively with clinical leaders, interdisciplinary teams, and patient partners
o Demonstrated ability to manage multiple priorities and maintain attention to detail in complex environments
o Bilingualism (English/French) considered an asset
o Consistent and regular attendance required

Why Niagara Health?

At Niagara Health, you will be part of a supportive and collaborative environment that puts people first and values your contributions. We are dedicated to fostering a culture where every team member has a positive experience, feels valued, respected, and empowered to make a difference.

Questions, quoting the job posting number, may be directed to hrrecruit@niagarahealth.on.ca

This position is an existing vacancy at Niagara Health. No artificial intelligence is used in the screening, assessment, or selection of applicants. If you believe you have encountered or applied for a fraudulent job posting claiming to represent Niagara Health, please contact hrrecruit@niagarahealth.on.ca

At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.

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