Careers at Niagara Health

Job Details

Job Title:

SYSTEMS ADMINISTRATOR, FT

Posted Date:

2025-08-11

Closing Date:

2025-08-17

Functional Discipline:

INFORMATION AND COMMUNICATION TECHNOLOGY

Job Description

VACANCY DETAILS

VACANCY NUMBER: 41277AC

JOB TITLE: SYSTEMS ADMINISTRATOR, FT
STATUS: FULL TIME
DEPARTMENT: INFORMATION AND COMMUNICATION TECHNOLOGY
LOCATION: WELLAND SITE/ MULTI-SITE
HOURS OF WORK: 75 HOURS PER PAY PERIOD

POSTING DATE: 11 August 2025
CLOSING DATE: 17 August 2025

UNION: NON UNION
WAGE RANGE: $49.897 - $58.684

POSITION OBJECTIVE:
The Information and Communication Technology department of Niagara Health supports multiple complex systems to enhance patient care across the Niagara Region. As a member of the cross-functional Interoperability and Business Intelligence team, the System Administrator (Interoperability) will play a key role in systems integration, Health Information System (HIS) maintenance and report development. As a part of interoperability this position involves support of variety of custom development. Additionally, successful candidate will work closely with clinical and business groups to enhance and improve the current use of the HIS while maintaining system standards and prioritizing and implementing approved change requests. This position requires a systems thinker with strong analytical, development and organizational skills who is creative, detail oriented, organized and thrives on working in a fast-paced environment. This position takes part in the on-call rotation.

ADDITIONAL RESPONSIBILITIES:
o Coordinating with vendors, external partners, and the clinical community to ensure information systems meets the organization's needs
o Creating reports and dashboards to support decision making by the clinical community, identifying relevant sources of data/evidence in order to assess the quality and benefits of information and draw appropriate conclusions
o Coordinating software updates and changes
o Identify and act on improvement opportunities to ensure optimization of systems
o Experience with a health information system would be an asset
o Delivering of periodic training sessions to Niagara Health staff

QUALIFICATIONS:
o Three year diploma or undergraduate degree in a health or computer related field
o Experience in a clinical setting or as a registered healthcare professional would be an asset
o Five years' experience working in a hospital or environment relating to health care would be an asset
o Ability to multitask and process numerous requests under tight deadlines
o Strong organizational skills and ability to prioritize
o Familiarity with MOSAIQ, EV2, clinical unit workflows, Meditech, Millenium, lab applications, diagnostic imaging applications, or other similar clinical applications
o ITIL certification would be an asset
o Ability to learn new areas of unfamiliar territory in a fast paced environment
o Experience with Microsoft applications including Excel, Word and SharePoint
o Background/experience providing project or technology based support to a team
o Experience with hospital based computer systems
o Excellent communication skills with demonstrated ability to work with a wide range of affected parties
o Flexible, self-directed and able to work effectively with minimal supervision
o Consistent and regular attendance required
o Proficiency in both official languages (English and French) will be considered an asset

Questions, quoting the job posting number, may be directed to hrrecruit@niagarahealth.on.ca

At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.

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