Careers at Niagara Health

Job Details

Job Title:

MANAGER, CLINICAL SERVICES, FT

Posted Date:

2025-09-16

Closing Date:

2025-09-28

Functional Discipline:

MEDICAL

Job Description

VACANCY DETAILS

VACANCY NUMBER: 41584NC

JOB TITLE: MANAGER, CLINICAL SERVICES, FT
STATUS: FULL TIME
DEPARTMENT: MEDICAL UNIT C
LOCATION: NIAGARA FALLS SITE
HOURS OF WORK: 75 HOURS PER PAY PERIOD

POSTING DATE: 16 SEPTEMBER 2025
CLOSING DATE: 28 SEPTEMBER 2025

UNION: NON UNION
WAGE RANGE: $68.462 TO $80.551 PER HOUR

POSITION OBJECTIVE:
At Niagara Health, we are committed to delivering on our promise of a great patient experience, satisfied staff and physician, and financial stability. Your strong leadership skills will enable you to make a difference by engaging with patients, rounding with staff and achieving results.
In alignment with Our Purpose: Extraordinary Caring. Every Person. Every Time; we are looking for a dynamic leader who excels in engaging people, promoting quality, building successful teams, planning and decision making.

Reporting to the Site Director for Medicine, the successful individual will be responsible for operational management of the medical in-patient unit, for the Niagara Falls Site. In this role, you will be accountable for the patient experience, day to day operations, patient flow, people management, fiscal stewardship, risk management and safety, and the provision of high quality care. Working in a dyad model with physician leadership, the Manager will drive effective operations and foster community and academic partnerships aimed at improving transitions of care for the patients and communities we serve. The Clinical Manager will have a strong presence and accountability for operations to meet program objectives.

We are seeking a highly motivated, self-directed, results oriented leader who consistently has demonstrated an innovative, creative, and collaborative management style. The Niagara Health engages in partnership with our patients, embracing a philosophy of Patient and Client Centred Care (PCCC). The successful candidate will foster an environment of clinical excellence, in alignment with the principles of PCCC.

QUALIFICATIONS:
o Current registration in good standing with the College of Nurses of Ontario or registration with a Health Profession Regulatory College
o Bachelor's degree in Nursing: Master's degree preferred or other professional undergrad degree.
o Three to five years of proven managerial/leadership experience.
o Dynamic interpersonal and leadership skills including but not limited to; critical thinking, communication, responsiveness, conflict resolution, change management, people management, visionary thinking, customer service, and problem solving.
o Demonstrated experience in budget development, fiscal planning, and financial management, with a proven ability to monitor and control expenditures in line with organizational goals and priorities.
o Strong understanding of financial reporting, cost analysis, and variance analysis, with the ability to make data-driven decisions to ensure budget adherence and optimize resource allocation.
o Demonstrated results in aligning program goals with corporate strategy, and NH Corporate Mission & Values.
o Ability to build and lead a cohesive team, through engagement, transparency, respect and responsiveness.
o Demonstrated commitment to an exceptional patient experience including access, flow, quality and patient satisfaction.
o Experience in the analysis and utilization of data to drive continuous quality improvement.
o Experience in the management of risk and safety for patients and staff.
o Proven experience in building external and community partnerships.
o Working knowledge of the Public Hospitals Act, regulated legislation, labour agreements, hospital policies/ procedures.
o Project Management, Leadership, Healthcare Finance, LEAN or other related certification(s) will be an asset
o Demonstrated commitment to continuing education in the health or business sectors.
o Consistent and regular attendance required
o Proficiency in both official languages (English and French) will be considered an asset

Questions, quoting the job posting number, may be directed to hrrecruit@niagarahealth.on.ca
At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.

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