Careers at Niagara Health

Job Details * This vacancy is now closed *

Job Title:

SUPERVISOR, CRP SCHEDULING TFT

Posted Date:

2025-02-13

Closing Date:

2025-02-20

Functional Discipline:

CORPORATE SCHEDULING

Job Description

VACANCY DETAILS

VACANCY NUMBER: 39660AC

JOB TITLE: SUPERVISOR, CRP SCHEDULING, TFT
STATUS: TEMPORARY FULL TIME
DEPARTMENT: CORPORATE SCHEDULING
LOCATION: WELLAND SITE
HOURS OF WORK: 75 HOURS PER PAY PERIOD; MONDAY TO FRIDAY

POSTING DATE: 13 FEBRUARY 2025
CLOSING DATE: 20 FEBRUARY 2025

UNION: NON UNION
WAGE RANGE: $40.116 TO $45.388 per hour

POSITION OBJECTIVE:
Reporting to the Manager, Crp. Scheduling, the successful candidate will be responsible for the daily supervision and coordination of departmental tasks and operations. This position will liaise with departments to identify and resolve problems that may impact the operations of the Crp. Scheduling office. They will support the department's staff and will play a key role in solving system based issues by supporting and maintaining expertise with the staff scheduling system. The Supervisor will work to improve service to ensure scheduling and attendance processes are effective.

RESPONSIBILITIES:
o The Supervisor will participate in the development, implementation and evaluation of service goals and objectives
o Liaise between CSO activities and Leaders, HR, payroll with respect to the needs of the corporation, and identifies trends/potential issues in scheduling practices across the organization
o Analyze needs of the CSO to promote clear understanding of quality processes to optimize workflow and coach/mentor staff with respect to new and existing processes/procedures and enhancements

QUALIFICATIONS:
o Successful completion of a business diploma or relevant program required
o Minimum of 2 years supervisory or leadership role for multi-site organization
o Previous experience with scheduling
o Good knowledge of Kronos, Microsoft Office Programs, Meditech
o Previous experience with payroll recording
o Sound knowledge of the union Collective Agreements as they pertain to scheduling related provisions would be an asset
o Superior customer service, team building, coaching and mentoring skills
o Evidence of a high degree of accuracy in keyboarding skills
o Ability to meet deadlines in a high-pressure, time-sensitive environment
o Ability to process scheduling information in a time sensitive, accurate manner with attention to detail
o Evidence of effective organizational, interpersonal, communication, judgment and decision making skills
o Flexible, self-directed and able to work effectively with minimal supervision
o Consistent and regular attendance required

Questions, quoting the job posting number may be directed to hrrecruit@niagarahealth.on.ca

At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.

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