Careers at Niagara Health

Job Details

Job Title:

CONSULTANT, ORGANIZATIONAL DEVELOPMENT - UKG PROJECT, TFT

Posted Date:

2025-03-12

Closing Date:

2025-03-19

Functional Discipline:

HUMAN RESOURCES

Job Description

VACANCY DETAILS

VACANCY NUMBER: 39599AC REPOST

JOB TITLE: CONSULTANT, ORGANIZATIONAL DEVELOPMENT - UKG PROJECT, TFT
STATUS: TEMPORARY FULL-TIME
DEPARTMENT: ORGANIZATIONAL DEVELOPMENT
LOCATION: WELLAND SITE
HOURS OF WORK: 75 HOURS PER PAY PERIOD

POSTING DATE: 12 March 2025
CLOSING DATE: 19 March 2025

UNION: NON UNION
WAGE RANGE: $46.446 TO $52.549 PER HOUR

Join Our Extraordinary Team at Niagara Health!
Niagara Health is a regional hospital system with multiple sites and a growing network of community-based and virtual services. We believe every person in our region deserves to live every day of their life in the best health possible and are committed to transforming hospital care in Niagara.

We are seeking a dynamic and experienced Organizational Development (OD) Consultant to join our dedicated project team. This impactful role reports directly to the Manager, HR Strategy and OD and will support an organization wide central payroll and scheduling software transition project. Our current payroll and staff scheduling platform (Kronos) is scheduled for a significant upgrade that will impact our 7500 team members. The commitment to this project directly reflects our strategy of putting people first, ensuring safe and quality patient care, and transforming how we work.

Your Role: Working in alignment with the Project Manager and the Change Management Specialist, the OD Consultant will play a key role in supporting the project deliverables and overall objectives. The primary focus of this role is to ensure the people related aspects and enterprise-wide changes are effectively defined, planned, implemented, monitored and sustained during the implementation phases.

Key responsibilities include:
o Process and Workflow Development: Drives efficiencies through the creation of new processes and workflows required at organizational and department level. Manages the workflow development cycle from concept to implementation to sustainment
o Requirements and Readiness Assessment: Conduct detailed assessments regarding program requirements reflecting the unique needs for affected parties during the discovery stage. Areas of exploration to include learning content requirements, skills transfer needs, resource development, workflow requirement updates, identification of new workflows
o Brand Ambassador and Engagement Cultivation: Serves as a positive force within the environment to help align perceptions across affected parties. Partners with Communications to shape regular updates and serves as one of the project representatives across the organization. Provides insight when socializing changes to help align expectations and outcomes. Looks to create a meaningful transition experience for all affected parties
o Project Contributor: Is a trusted, reliable source and member of the steering and project teams. Contributes to establishing key plans, i.e. change plans, communication plans, learning transfer/education plans, knowledge management planning
o Communication: Supports the project by providing clear and concise updates on change management progress to all levels of the organization. This can include both written and verbal updates to front line staff, leaders or Executive Team
o General support for the project deliverables

Who you are: We are looking for a passionate and innovative individual who thrives in a collaborative environment, possesses a strong commitment to driving organizational change, and is dedicated to enhancing and optimizing work design and workflow processes with a positive and proactive attitude. You are a kind person who wants to contribute to a transformative project within a healthcare environment and are available to commit to the full duration of the project.

Key Skills and Experience:
o Experience leading and contributing to enterprise projects from an OD perspective
o Advanced consultation skills leading to effective assessment of needs according to respective environment
o Expertise in identifying and addressing inefficiencies in existing workflows and demonstrated experience in designing and optimizing workflows for teams
o Strong relationship building skills
o Insight into key change management practices and various frameworks and tools adapted to organizational needs
o Experience implementing staff payroll and/or scheduling programs or enterprise wide systems is preferred
o Organizational knowledge or experience as it relates to the people culture and change management maturity
o Track record in the application of organizational development tools and methodologies including needs assessment and process and workflow development
o Strong quantitative and qualitative analytical skills
o Demonstrated experience in building strong internal and external partnerships; ability to work collaboratively in a team-based environment to reach business objectives
o Highly developed planning, organizational, problem solving, decision-making and time-management skills
o Flexible, self-directed and able to work effectively with minimal supervision
o Adaptable to changing priorities, deadlines and procedures with a strong attention to detail
o Excellent negotiation and communication skills (written and verbal), including group facilitation and presentation for varied audiences

Qualifications:
o Bachelor's degree Business Administration, Behavioural Sciences, Organizational Development, Human Resources or equivalent
o Five years' related experience, ideally with a large multi-union organization
o Advanced computer skills including Microsoft Office applications, SharePoint, and report writing software
o Experience with UKG and/or Kronos applications is a strong asset
o Experience in planning, project management, change processes and process improvement methodologies, i.e. Lean Six Sigma principles preferred
o Demonstrated proficiency in adult learning principles and ability to develop, implement and deliver educational programs
o Ability to travel between all NH hospital sites

Core Competencies for Success:
o Change Management Expertise: Proficiency in guiding organizations through change processes, including developing strategies, managing resistance, and ensuring successful adoption of new practices
o Analytical and Problem-Solving Skills: Ability to analyze complex situations, identify underlying issues, and develop effective solutions to enhance organizational performance and efficiency
o Communication Skills: Strong communication skills to effectively convey ideas, present findings, and facilitate discussions with diverse parties and team members
o Project Management: Expertise in planning, executing, and monitoring projects, ensuring they are completed on time, within scope, and on budget
o Collaboration and Teamwork: Ability to work collaboratively with various departments and teams, fostering a culture of cooperation and mutual respect
o Consultation and Facilitation: Skilled in consulting with leaders and staff, facilitating workshops, and leading discussions to gather insights and drive consensus
o Adaptability and Flexibility: Capacity to adapt to changing priorities and environments, and to pivot strategies as needed to meet project goals
o Innovation and Creativity: Ability to think creatively and develop innovative solutions to address organizational challenges and improve processes
o Emotional Intelligence: Proficiency in recognizing and managing one's own emotions and those of others, fostering a positive and productive work environment
o Technical Proficiency: Familiarity with relevant tools and software used in organizational development and project management, such as data analysis tools, workflow management systems, and presentation software
o Interested and Affected Parties Management: Expertise in identifying, engaging, and managing relationships with interested and affected parties to ensure their support and involvement in the project

Niagara Health continues to be a Top Employer in the Hamilton Niagara region. This opportunity is best suited to a high performing professional who is highly innovative and looking to contribute in a meaningful way. The position is currently based at the Welland Hospital site, with regular inter-site travel required.

Questions, quoting the job posting number, may be directed to hrrecruit@niagarahealth.on.ca

At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.

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