Careers at Niagara Health

Job Details

Job Title:

REGISTRATION AND WARD CLERKS

Posted Date:

2025-01-21

Closing Date:

2025-12-30

Functional Discipline:

GENERAL APPLICATION

Job Description

VACANCY DETAILS

JOB TITLE: REGISTRATION AND WARD CLERK

VACANCY NUMBER: 39433CG

LOCATION: NIAGARA HEALTH

WAGE RANGE: $26.025 TO $29.051 PER HOUR

This posting is intended to collect applications from individuals interested in potential and future Registration and Ward Clerk roles at Niagara Health. This is not an active vacancy, but rather an advertisement for potential and future vacancies. Applications submitted through this posting will be retained and reviewed should a posting become available

POSITION OBJECTIVE
As a member of the patient care team, the Registration Clerks and Ward Clerks supports the department under the direction of the Clinical Manager or delegate. This role is responsible for a wide range of administrative duties, including clerical support and coordination of inquiries. Serving as the primary point of contact for patients, families, and NH team members, they ensure efficient processes, clear communication, and timely assistance, contributing to a seamless care environment and a positive patient experience.

QUALIFICATIONS:
o Completion of a Medical Office Administration Program or Medical Terminology course
o Strong working knowledge of medical terminology
o Minimum of one year clerical experience in a hospital or healthcare setting
o Proficiency with computer applications including Hospital Information Systems, Microsoft Office, and data entry
o Accurate keyboarding skills (minimum 45 w.p.m.)
o Exceptional communication skills with the ability to respond sensitively and professionally to patients, families, team members, volunteers, and the public
o Demonstrated commitment to delivering high-quality service, addressing patient needs, and resolving concerns with respect and timeliness
o Proven ability to work collaboratively in a multi-disciplinary team environment while demonstrating initiative, accountability, and teamwork
o Adherence to confidentiality standards in accordance with organizational policies
o Must be available for all shifts, vacation replacement, sick time and paid holidays
o Consistent and regular attendance required

Questions, quoting the job posting number, may be directed to hrrecruit@niagarahealth.on.ca

At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.

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