Careers at Niagara Health

Job Details * This vacancy is now closed *

Job Title:

TECHNICAL ANALYST - INFRASTRUCTURE, TFT

Posted Date:

2023-12-08

Closing Date:

2023-12-21

Functional Discipline:

INFORMATION AND COMMUNICATION TECHNOLOGY

Job Description

VACANCY DETAILS

VACANCY NUMBER: 0000032903, 32910MP

JOB TITLE: TECHNICAL ANALYST - INFRASTRUCTURE, TFT
STATUS: TEMPORARY FULL TIME
DEPARTMENT: INFORMATION AND COMMUNICATION TECHNOLOGY
LOCATION: WELLAND SITE/ DATA CENTER
HOURS OF WORK: 75 HOURS PER PAY PERIOD
POSITIONS REQUIRED: 2

POSTING DATE: 08 DECEMBER 2023
CLOSING DATE: 21 DECEMBER 2023

UNION: NON UNION
WAGE RANGE: $45.093 TO $51.019

POSITION OBJECTIVE:
As part of the ICT Technical Support Team, the Technical Analyst- Infrastructure & Virtualization will support various aspects of infrastructure for seven sites, two-organization network. The Infrastructure and Virtualization Technical Analyst's role is responsible for building new physical and virtual servers, support vendor lead installations, assist in servers patching and security remediation, monitor and act on server requirements & troubleshoot server application related incidents. The analyst will also be administrating storage-based SAN, NFS, VSAN and Object based storage environments. This individual also participates in the planning and implementation of policies and procedures that are consistent with company goals, industry best practices, and regulatory requirements. Provides a point of escalation as well as mentorship to Service Desk. This role takes part of the on-call rotation.

QUALIFICATIONS:

QUALIFICATIONS:
o College Diploma in Computer Technology or University Degree in Computer Science and/or 5-10 years equivalent work experience
o Strong knowledge in VMware 7.x, 8.x, with VCP certification preferred
o Strong knowledge in Dell PowerStore, PowerScale and VMware vSAN technologies
o Strong knowledge in SCCM, SCOM, PowerShell and Windows OS management
o Strong knowledge in Windows 2012 R2, 2016, 2019 and 2022, with MCSA, MCSE certifications preferred
o Strong knowledge of Citrix Virtual Apps and Desktops 2203, Infrastructure, VDA Management and Netscaler, CCA-V & CCP-V certification preferred
o Other Certifications in Nutanix NCP & ITIL would be an asset
o Proven experience in overseeing the design, development, and implementation of software and hardware solutions
o Strong knowledge of Microsoft Office applications including Access, Word and Excel required.
o Self-starter with ability to self-manage at required service and work performance standards; Able to set high standards for results, and once achieved, able to raise the standards even higher
o Previous Healthcare Experience would be an asset
o Proven ability to create and maintain procedure documentation
o Actively involved in continuing education opportunities
o Proven ability to work with a wide range of stakeholders and to build strong relationships
o Proven analytical skills with an aptitude for process evaluation and problem-solving
o Ability to learn new areas of unfamiliar territory
o Evidence of effective customer service, organizational, interpersonal, communication, leadership, judgement, critical thinking and decision-making skills
o Ability to meet, prioritize and manage multiple simultaneous tasks and deadlines
o Consistent and regular attendance required
o Proven analytical skills with an aptitude for process evaluation and problem-solving
o Ability to learn new areas of unfamiliar territory
o Evidence of effective customer service, organizational, interpersonal, communication, leadership, judgement, critical thinking and decision-making skills
o Ability to meet, prioritize and manage multiple simultaneous tasks and deadlines
o Consistent and regular attendance required
o Proficiency in both official languages (English & French) will be considered an asset.
o Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption based on medical or on a ground pursuant to the Ontario Human Rights Code.

Recruitment Specialist: Marissa Panucci

We are especially interested in connecting if you...
Value diversity, equity and inclusion;
Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;
Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas.
Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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