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Job Details
* This vacancy is now closed *
Job Title:
TECHNICAL ANALYST, FT
Posted Date:
2021-07-16
Closing Date:
2021-08-01
Functional Discipline:
INFORMATION AND COMMUNICATION TECHNOLOGY
Job Description
VACANCY DETAILS
VACANCY NUMBER: 0000023175CG
JOB TITLE: TECHNICAL ANALYST, FT
STATUS: FULL TIME
DEPARTMENT: INFORMATION AND COMMUNICATION TECHNOLOGY
LOCATION: DATA CENTRE
HOURS OF WORK: 75 HOURS PER PAY PERIOD
CLOSING DATE: 01 August 2021
UNION: NON UNION
WAGE RANGE: $41.364 TO $46.800
POSITION OBJECTIVE:
Value diversity, equity and inclusion;
Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;
Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas.
Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.
As part of the ICT Technical Support Team, the Technical Analyst will support various aspects of windows infrastructure for a seven site, two organization network. The Windows Technical Analyst's role is to manage and support Active Director (Directory Services, DFS, DNS, GPO); automate building systems and deploying applications; monitor production systems, respond to and troubleshoot incidents. This individual also participates in the planning and implementation of policies and procedures that are consistent with company goals, industry best practices and regulatory requirements. Provides a point of escalation as well as mentorship to Service Desk. This role takes part in the on-call rotation.
QUALIFICATIONS:
o College Diploma in Computer Technology or University Degree in Computer Science and/or 5-10 years equivalent work experience
o Must clearly demonstrate 5-10 years experience in Windows 2008R2, 2012R2, 2016 and 2019.
o Strong knowledge in SCCM, SCOM, PowerShell
o MCSA or MCSE certification
o Other certifications in ITIL, Exchange, SCCM, Microsoft 365/Intune
o Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products
o Self-starter with ability to self-manage at required service and work performance standards; Able to set high standards for results, and once achieved, able to raise the standards even higher
o Proven ability to create and maintain procedure documentation
o Previous Healthcare Experience would be an asset
o Actively involved in continuing education opportunities
o Proven ability to work with a wide range of stakeholders and to build strong relationships
o Proven analytical skills with an aptitude for process evaluation and problem-solving
o Ability to learn new areas of unfamiliar territory
o Evidence of effective customer service, organizational, interpersonal, communication, leadership, judgement, critical thinking and decision making skills
o Ability to meet, prioritize and manage multiple simultaneous tasks and deadlines
o Consistent and regular attendance required
o Proficiency in both official languages (English & French) will be considered an asset.
Recruitment Specialist: Carrie Garritsen
We are especially interested in connecting if you…
Value diversity, equity and inclusion;
Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;
Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas.
Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
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